Commendations, Concerns and Complaints

Commendations



The Scott County Sheriff's Office partners with the citizens it serves to ensure that Scott County remains a safe, friendly community where families can raise their children in peace, men and women can earn a living and feel secure in their property and persons, and those who live here and visit here feel welcome and respected.

When a member of the Sheriff's Office provides outstanding service or goes the extra mile, it is important that we hear from you.  When you take the time to pass along a commendation, you make a real difference in the lives of our very dedicated professionals.

You can pass along a compliment or thank you by contacting Captain Steve Collins at 952-496-8731 or by email.

Complaints



The Scott County Sheriff's Office thoroughly investigates allegations of employee misconduct or criticism of its services.

If you believe you have been mistreated or witnessed an action you suspect violates the Scott County Sheriff's Office policy or state statute, please take the time to register your complaint by contacting Captain Steve Collins at 952-496-8731 or by email.  You will be provided a Complaint Form that you can complete and return to the Sheriff's Office.  

If you prefer not to complete a form, you can send a signed letter to:

Captain Steve Collins
Scott County Sheriff's Office
301 Fuller Street South
Shakopee, MN  55379

You will receive a reply within 10 business days and a complete explanation of the process by which your complaint will be investigated.  You will be told who will be investigating your complaint, how long the investigation may take, and how you will learn of the outcome.  Your cooperation during the investigation will be much appreciated.

Concerns



If you have questions about law enforcement procedure, crime, or the way in which your Sheriff's Office serves you, we want to answer your questions.  Please contact Captain Steve Collins at 952-496-8731 or by email, or visit us at 301 Fuller Street South, Shakopee, MN 55379.