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Customer Services
Status Update – 03/22/2022
Location
We have moved to our permanent location in the Government Center East building. Customer Service is located on the first floor and for those of you that have previously visited us before, we are moving back to the same spot we were once at. Entrance doors are located on Atwood Street and 4th Avenue.
We will continue with our hybrid customer service model, which includes appointments, walk-in service and drop box availability.
Other Services
Walk-in service is available for other transactions such as tabs, title transfers, disability certificates, duplicate titles, marriage license applications, birth/death/marriage certificates and additional deputy registrar services. Please note walk-in service is on a first come first served basis and service is not guaranteed. When we have reached our capacity, you will be asked to wait outside the Service Center lobby until space is available.
Driver's License & ID Cards
All driver’s license and identification card transactions are required to prebook an appointment for service before coming to the government center. Driver's licenses, ID cards and instruction permits can be renewed, replaced, updated, upgraded and first-time applications submitted at our location.
Drop Box
The drop box is in the circular drive on Atwood St between 4th and 5th Avenues. Please ensure all of your transactions has a phone number on them. Your request will be processed in the order it was received and returned via mail.
Thank you for your patience during our transition and we look forward to seeing you again.
Customer Service Licenses and Permits
Standard DL/ID/IP Renewal | Information | Pre-Apply | Appointment |
Real ID Compliant DL/ID/IP | Information | Pre-Apply | Appointment |
Enhanced DL/ID/IP | Information | Pre-Apply | Appointment |
First Time ID/DL/IP | Information | Pre-Apply | Appointment |
Commercial (CDL) | Information | Pre-Apply | Appointment |
Duplicate DL/ID/IP | Information | Pre-Apply | Appointment |
Passports | Information | Appointment |
Registration Renewal (Tabs) | instructions | |
Duplicate Stickers | Instructions | |
Duplicate Plates | Instructions | |
Remove a Lien to a Vehicle Title | Instructions | |
Add a Lien From Vehicle Title | Instructions | |
MN Title Transfers | Instructions | |
Duplicate Titles | Instructions | |
Out of State Title Transfers | ||
New MN Registration | ||
Disability Parking Applications | Instructions | |
DNR Ownership Transfers | ||
DNR Renewal of Registration | ||
Registration Renewal (Tabs) | Standby List | |
Duplicate Stickers | Standby List | |
Duplicate Plates | Standby List | |
Remove a Lien from a Vehicle Title | Standby List | |
Add a Lien to a Vehicle Title | Standby List | |
MN Title Transfers | Standby List | |
Duplicate Titles | Standby List | |
Out of State Title Transfers | Standby List | |
New MN Vehicle Registration | Standby List | |
Disability Parking Applications | Standby List | |
Personalized Plate Applications | Standby List | |
DNR Ownership Transfers | Standby List | |
Non -Titled Trailer Transfers | Standby List | |
DNR Renewal of Registration | Standby List | |
Marriage License | Standby List | |
Birth, Death or Marriage Certificates | Standby List |
Registration (tabs) | 952-496-8432 | |
We are not doing any transactions online at the moment | ||
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Customer Service Center-Shakopee
Physical Address
200 Fourth Ave West
Shakopee, MN 55379
Phone: 952-496-8432